On a recent plane trip I was seated with a couple and their twin toddlers. Although most people would dread this seating arrangement, my family has caused our fair share of travel drama in the past, so I believe I have a responsibility to help new parents in any way that I can, even if it is through simple reassurance and encouragement.   During the course of our flight, the mother, whom I will call Clara, shared that both she and her husband were entrepreneurs. The two of them had been quite successful as a team and had postponed the opportunity to have children untilRead More →

In Andrew Lloyd Webber’s The Phantom of the Opera, the Phantom who has hid himself, his disfigurement and his true talents in the depths of a Paris opera house, desires the love of the beautiful leading lady Christine. He uses tricks and fear to manipulate Christine and others in an attempt to obtain this. But instead, he is hunted down and captured. Only when his mask is removed and his true self is shown with all his flaws, does he get his true desire: a heart-felt kiss from the beautiful Christine. This story has many parallels to stories of leaders charged with creating change within theirRead More →

Dr. Fred talks about leading change after organizational crisis: Following an organizational crisis, company leaders often struggle with how to move past the emotional disorder and begin steering employees in the right direction again. “How a leader addresses the inevitable emotional consequences after a crisis is critical in limiting the damage to morale and shortening the adjustment period that team members will need to move forward or fully re-engage. Here are Dr. Fred’s top five C’s for leading after a crisis: 1. Compassion. People within the company will experience a range of emotions from anger to disillusionment. A leader who can genuinely express sympathy andRead More →